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MGT 362T Week 2 Practice Manager's Hot Seat Change Latest Work

  • MGT 362T Week 2 Practice Manager's Hot Seat Change Latest Work
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MGT 362T Week 2 Practice Manager's Hot Seat Change Latest Work

As some organizations are uncomfortable with change, so are their employees. Employees are often threatened by change and offer resistance to it. Resistance to change is an emotional/behavioral response to real or imagined threats to an established work routine. The degree to which employees feel threatened depends on whether the change is adaptive, innovative, or radically innovative. Lewin's Change Model helps to understand the stages of change so that they can be best managed.

Employees experience varying levels of change depending on whether the change is adaptive, innovative, or radically innovative. Adaptive change is the least threatening as the reintroduction of a familiar practice. Innovative change is somewhat threatening and involves moderate complexity, cost, and uncertainty. Radically innovative change is considered extremely threatening

 

 

 

 

1. As Rita becomes increasingly frustrated, Carlos tries to offer ______ by telling her how valuable her job and how valuable she is.

multiple interventions

goals

management support

creativity

innovation

 

   2. As represented in this video case, the merger that occurred between these two companies represents a(n) _____ force affecting the need for change.

opportunity

strength

weakness

outside

inside

 

   3. Juan and Rita are having trouble with new employees Peters and Jackson, indicating which of the four targeted areas of change is most needed?

Changing technology

Changing people

Changing structure

Changing function

Changing strategy

 

   4. Carlos wants Juan and Rita to handle the personality issues themselves. As the company did not make any thought-out change in anticipation of expected problems, it most likely is being affected by _______ change.

strategy

external

reactive

proactive

internal

 

   5.  __________, a set of techniques for implementing planned change to make people and organizations more effective, would have been useful for this organization.

Organizational development

Proactive change

Innovation

Transference

Reactive change

 

   6. Organizational development would be most useful to this organization in terms of ________.

reactive change

innovation

creativity

revitalizing organizations

adapting to mergers

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